Contact information

Contact Information Policy

We love hearing from our customers! If you have any questions, feedback, or need assistance with an order, please feel free to reach out to us using the contact methods below.

  • Store Name: ScentPop

  • Email Support: scentpopusa@gmail.com

  • Customer Support Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)

Response Time: We strive to respond to all inquiries within 24 to 48 business hours. Please include your order number (if applicable) in your message to help us assist you more quickly.